Build Your Own Market Research System

Confirmit provides you with a range of unique opportunities to extend your use of the Confirmit platform, build new applications, and integrate with other internal and external systems.

Using our Flex framework, our range of APIs (Application Programming Interfaces), and the open architecture design of the Confirmit platform, you can create a tailored Market Research management system that caters to all of your specific survey design, data collection, and reporting requirements.

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A Truly Flexible Framework

Confirmit Flex is a toolkit that enables you to get more out of the Confirmit platform.

It allows Confirmit users and partners to extend the functionality of Confirmit in a productive and secure environment, without compromising the core platform. By creating new survey applications using Flex, you can do more without waiting for the next full release of Confirmit.

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Versatile Market Research Applications

Differentiate your services to clients by building your own applications using Flex. The...

framework opens up Confirmit to new developments, allowing you to create innovative data collection methods and design technologies. You can also take advantage of partner developments, adding versatility to your offering and helping you create new ideas of your own.

Wireless

iPhone Surveys

Our iPhone Surveys application gives you broader survey reach and helps improve...

respondent experience and engagement to maximize your response rates. It ensures that when a user opens a Confirmit survey on their iPhone, it is automatically rendered in an iPhone-friendly format. Instead of tiny radio buttons that work on a PC but make touch-screen completion awkward, this application ensures the survey takes on characteristics that provide a smooth and enjoyable user experience.

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Flex Partners: Ugam Research

Ugam's EnRAPTURE application gives you the ability to create interactive Flash...

online surveys from within the Confirmit environment. It allows you to write stimulating and engaging surveys without disrupting the logic and functionality of Confirmit’s software.

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SMS Surveys

Confirmit’s SMS Surveys extension is an ideal way to reach more people with tailored...

text-based, cell phone surveys. With mobile devices now outnumbering PCs by a factor of 5 to 1 worldwide, this method of engagement has high potential reach. Particularly suited to short feedback surveys, such as point-of-sale or customer service experience, SMS surveys enable organizations to get closer to respondents by contacting them in a way that is quick and convenient for them.

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Geolocation

Our Geolocation application addresses the significant concern of survey fraud through...

IP monitoring. It allows survey designers to select countries from which users must or must not originate when the survey is being created. A Google Earth and Google Maps interface provides visualization of where respondents are located, allowing you to create accurate reports without investing excessive time cleaning your data.

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E-mail Opt Out

Confirmit’s E-mail Opt Out application automates the management of blacklists...

to give you greater efficiencies in your survey processes and reduce the risk of including blacklisted respondents in surveys. You can manage these blacklists whether they are specific to a single survey, or whether they affect any survey across your business.

Tools

Extend, Integrate and Automate

Confirmit APIs (Application Programming Interfaces) use XML Web Services to provide...

a platform-independent means of automating your business processes. They allow you to improve the quality of your distributed information systems while decreasing the time it takes to develop them. Using these APIs, your organization has the ability to leverage the services and functionality of Confirmit for external systems, and integrate Confirmit with other applications. As a result, you can extend the functionality of the Confirmit platform to suit the specific needs of your business.

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Reporting API

Confirmit’s Reporting API saves time by automating the production of tables for use...

in Reportal reports. It enables client applications to create, edit, and manage analyst tables, and lets users programmatically build table definitions and set properties without accessing the GUI.

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Authoring API

Confirmit’s Reporting API makes it possible to design questionnaires outside of Confirmit...

and then add the survey definitions to Confirmit once this has been done. It is particularly useful for converting existing survey definitions into Confirmit projects, and for building proprietary tools for experimental survey design.

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CAPI API

Confirmit’s powerful CAPI (Computer Assisted Personal Interviewing) API reduces the time...

that is required to manage your CAPI operations by automating or integrating them with third party systems. It is particularly suited to integration with the field management systems used to manage interviewer workforces.

Users

Panel API

Confirmit’s Panel API extends the functionality of the core panel system and allows...

you to customize it for greater control and flexibility over your panel management processes. It also enables you to integrate panel management with other systems.

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Data Transfer API

Confirmit’s Data Transfer API removes the labor-intensive process of manually...

preparing files for transfer. Particularly useful for routine processes, it can save your organization considerable amounts of time and free up your staff to concentrate on core business activities.

Wired

Create Relevant Insight

True insight from Market Research studies relies on the ability to correlate the opinions you collect to other areas of your clients’ businesses, such as CRM, product management, sales cycles, or accounting. Integrating your survey software tools with other systems is core to this process, and is supported by Confirmit’s open architecture design. As well as integration with internal business systems, you can use the platform to import third-party data—such as data from your Web site, HR, CRM, or financial systems—then integrate it with your Confirmit survey data for broader analysis and reporting.

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Modular Design

Confirmit is modular by design, allowing you to implement the entire platform or components of it, dependent on your requirements. Whatever you choose, you are able to integrate the different modules of the Confirmit platform with your or your clients other market research systems, as well as a wide range of other software tools.