Confirmit On-Demand (SaaS / ASP) Platform
Organizations can license and use Confirmit on one of Confirmit's state-of-the-art On-Demand (Software as a Service (SaaS) / ASP) environments located in Texas, US or in London, UK.
The following chart illustrates that the Confirmit On-Demand respondent environments have exceeded the up-time guarantee of 99.7% for several years.
To provide the best-in-class On-Demand service, Confirmit has partnered with Rackspace, which provides managed hosting (not simply collocated hosting), and offers the following benefits and features:
- 24/7/365 on-site monitoring and pro-active issue management.
- SLA guarantee of 100% network uptime to the site solution by hosting vendor.
- SLA guaranteed hardware replacement within 1 hour of problem identification in case of hardware failure by hosting vendor.
- Fully Cisco-based Gigabit-speed network to all servers to ensure the best possible transfer speed between servers.
- Cluster MS SQL database servers. The SQL instances run on a large, 2-node, SQL server cluster with SAN storage dedicated to each instance.
- State-of-the-art physical building security. Dedicated infrastructure includes firewalls, switches, IDS, servers, and racks. All network infrastructure is redundant.
- The highest security in the industry.
In addition to 24/7/365 onsite monitoring by Rackspace, Confirmit has a dedicated remote On-Demand Operations team available whenever problems may occur.